Man, the imperfect librarian, may be the product of chance or of malevolent demiurgi; the universe, with its elegant endowment of shelves, of enigmatic volumes, of inexhaustible stairways for the traveller and latrines for the seated librarian, can only be the work of a god
In a way design is like searching through Borges's library of Babel. It is full of uncertainty.
As what Kees Dorst said in his lecture:
‘people who like uncertainty make good designers’.
Design is an open-ended process. It is like walking through the shelves of Borges's library
to find concepts & forms, and continuing to iterate & refine them.
Highs & lows
The design process goes in leaps and bounds. I should learn from failure & lows as well as highs & successes.
But there are cognitive tools I could use to tame this uncertainty:
- Deduction: what + how leads to ???;
- Induction: what + ??? leads to result;
- Abduction-1: ??? + how leads to value;
- Abduction-2: ??? + ??? leads to value; and
As Bert Bongers said it is not about solving a particular problem but understanding the problem space that leads to a solution space for big challenges that cuts across society, companies and government.